Tourist info

What if an traffic accident occurs?

in case of a traffic accident, call the police telephone numbers 192 or 112 as soon as possible
if you find yourself in a traffic accident where there are injured people, besides calling the police, immediately call the city ambulance for medical attention using the phone numbers 194 or 112, and in the event of a fire, call the fire department at 193 or 112
if you find yourself in a traffic accident where there is only material damage, remove the vehicles from the road to allow the smooth flow of traffic
for technical roadside assistance, call the number 1987
in case of any emergency, call the phone number 112

What if I lose my identity papers?

such an unfortunate event should be reported to the nearest police station, and after returning to your home country or place of residence, initiate the procedure for issuing a new document with the confirmation letter provided

How to outsmart unwanted visitors?

store your valuables within a safe at the place of your accommodation, and if there is no safe, do not leave them visible in the open and do not keep them all together in one place
documents and credit cards should be kept separate from cash and other valuables
before leaving your room, make sure all the doors and windows are locked

Think ahead – enjoy your outing!

when going out, do not carry a large amount of money with you
do not put your documents and money in the same pocket
when in nightclubs, pay attention to the prices on the menu and the total amount of money to be paid; once you order, pay the full amount immediately
exchange money in banks, post offices, or other financial institutions; any difference in the exchange rate at illegal bureau de change is almost insignificant and it is not worth the risk
do not wear your mobile phone on a string around your neck, it is safer in your pocket
keep your wallet in your front pocket and hold your purse from the front
pay bills in smaller denominations, with which you can equip yourself before going out
if in open spaces such as parks, and sports and recreation centres, or at events which include exhibitions, concerts, and other manifestations out in the open, do not leave valuables such as mobile phones, tablets, photo and video cameras unattended

How to protect yourself against a break-in into your car?

park your car in a guarded parking lot
do not leave any valuables in plain sight within the parked vehicle - take them with you or store them in a luggage compartment, glove box or under a seat
if your vehicle is not fitted with an alarm and/or other anti-theft system, park it in a visible, busy and well-lit area

Driving – slow down, you are on vacation!

do not drink and drive, it is dangerous and punishable
while driving, the driver may use a mobile phone only with a hands-free device
while driving in the summer, it is recommended to use short or daytime running head lights; this is compulsory during winter
all passengers including the driver must wear seat belts; this is obligatory
when riding a motorcycle or moped bike, it is legally paramount that the driver and passenger wear a helmet, if riding a normal bike, wearing a helmet is mandatory for all those under the age of 16, whilst it is also recommended for those older too